英语文明礼貌用语
培训部 职业餐饮网 2010年02月11日
、早晨好。中午好。晚上好。
Good morning / afternoon / evening.
2、欢迎您光临温泉大酒店。
Welcome to Hotspring Grand Hotel .
3、旅游愉快吗?
Did you have to nice trip?
4、我是接待员(行李员、电梯员、话务员、收帐员、电工、清洁工、洗衣工、厨师、餐厅服务员、调酒员、美容师)。
I am receptionist .
(porter/lift operator/operator/cashier/electrician/cleaning person/laundry worker/cook/waiter, waitress/bartender/beautician).
5、需要我帮忙吗?
What can I do for you?
6、还需要些什么?
What else can I do for you?
7、请稍等一会儿。
Just a moment ,please.
8、很高兴为您服务。
I am always at your service.
9、希望您在这里住得愉快。
I hope you will enjoy your stay with us here.
10、对不起,给您添麻烦了。
I am awfully sorry to have caused you so much inconvenience.
11、如果您需要什么帮助,请及时告诉我。
Just let me know if there is anything I can do for you.
12、这边请。
This way , please.
13、请走这边。
Would you care to step this way , please?
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