Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

SCOM Features

SCOM has many valuable key features. Some of the most useful ones include:

SCOM Benefits

There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

VictorOps is a real-time IT alerting and incident management platform tool that enables DevOps teams to handle incidents as they occur and also enables teams to proactively manage issues beyond incidents and system outages. Its platform is comprehensive and the workflows and features are conducive to implementing remedial policies. The solution encourages steady communication throughout the lifecycle of the projects by providing an intuitive environment. Beyond helping teams react to incidents, VictorOps monitors and analyzes risk levels and other threats. It also includes smart incident alerts, which produce accurate data. As a result of implementing the solution, efficiency will increase and downtime will be minimized. In addition, VictorOps is ideal for companies of all sizes.

VictorOps Features

VictorOps has many valuable key features. Some of the most useful ones include:

Additional Features:

In addition to the above main features, VictorOps also includes:

VictorOps Benefits

There are many benefits to implementing VictorOps. Some of the biggest advantages the solution offers include:

Reviews from Real Users

VictorOps is a solution that stands out when compared to many of its competitors. One of its major advantages is that it has an effective escalation process, which helps save a lot of time.

An IT Operation Manager at a tech services company says, “VictorOps has decreased the meantime to acknowledge an incident management process. Our developers can be on-call faster when we are using this solution. We can fix our incident much quicker.” He also adds, “The solution has beneficial updates, is effective for escalation processes, and has a straightforward implementation.”