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2024-07-15 14:19| 来源: 网络整理| 查看: 265

Note: If the problem is not due to the TV, then the problem may be the network environment. These steps may help. For your router or modem devices, you may need to contact your manufacturer for details. Check the speed of the internet connection.If applicable, eliminate duplicate routers. The router allocates IP addresses to devices when connecting to the internet. If two routers are installed, duplicate IP addresses may be assigned, causing error codes. Suspend the function of one router or uninstall it, checking to determine if the situation improves. Check your network cable connections from the entry of the home to your TV.

The following diagram displays the flow of a network line to a TV or another device from the provider and includes points (A to D):

network connections to the TV from the application provider and ISP

TVAnother internet deviceRouterModemISP (Internet Service Provider)Application provider Additional steps that may help resolve network speed issues:

Network issues between the TV and the router

Even if the TV can connect to the internet, when the communication speed is slow an error code will be displayed. If using a wireless connection, the speed may be reduced by the distance or radio wave interference between the router and TV. Try the following to possibly isolate the issue.

When using a wireless connection:

Turn the power off of other wireless devices.Disconnect the wireless connection and use a wired connection between the TV and the router.

When using a wired connection:

Use a high-quality network cable that meets a category 5 or more communication standard.

If the issue is resolved by any of the above steps, the cause is the communication speed between the TV and router. Additionally, you can do the following.

When using a wireless network:

Connect the TV and router with a wired connection (recommended).Place the TV and router closer together, and then use a wireless connection.Avoid using several wireless devices at the same time or try changing the wireless channel.

Network traffic issues with other devices

The data that a router can deliver at once is limited, so when using the internet with other devices connected, the network line speed can be reduced. Video playback and software downloads, in particular, will affect the network speed when downloading large amounts of data. Avoid using multiple devices at the same time, then check for network speed improvement.

Network traffic issues at the ISP (Internet Service Provider)

Trouble at the ISP level.Communication issues due to other or multiple users downloading content from the ISP.

The network line speed may be reduced temporarily due to the above causes. In this case, it's difficult to confirm whether the cause of the error corresponds to the ISP traffic.

Network traffic issues at the content provider

When network congestion issues occur with the content provider that delivers internet content such as live video streaming, error codes may display. While these issues are difficult to confirm, possibly using the TV during a time of minimal customer usage may isolate the issue.

For additional information and suggestions, review the tips to maximize network and internet performance in your home.

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