酒店管理营销预订 Rate Structure |
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Standard:
1.
Reservation sales agents should have thorough understanding of all rate plans and associated rates so that they can professionally and accurately quote rates to callers.
2.
Reservation sales agents will be able to access and locate rate information using the Fidelio menu as required. Negotiated rates will not be given to callers over the phone.
标准:
1.
预订部销售文员应对所有价格计划和有关的价格充分理 解以便他们能够专业和准确地向打电话者报价。
2.
当客人询问时,预订员将能通过使用 Fidelio 菜单进入 并找到有关价格的信息。在电话上不向打电话者提供协 议价。
Procedures:
1.
Reservations Sales Agent
will be familiar with rates offered, applicable room types and inclusions and Fidelio rate codes, including Corporate rates, rack rates, opening packages, etc. 2.
Reservation Sales Agent will be able to locate rate 程序:
1.
预订部销售文员应熟悉提供的价格,可用房型、包含的 内容以及 Fidelio 价格代码,包括:公司价格、全价、 开业包价
2.
预订部销售文员应能在 Fidelio (F5) 中找到有关价格的 信息。在报表菜单上可打印或屏幕显示所有价格构成
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