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If you see a message that paper has jammed in the ADF,
follow the steps here.
Caution:
Remove the jammed paper carefully.
Removing the paper forcefully may cause damage to the printer. When
removing jammed paper, avoid tilting the printer, placing the
printer vertically, or turning the printer upside down; otherwise
ink may leak.
Cancel the
print job, if necessary.
Remove your
originals from the ADF.
Open the ADF
cover.
Caution:
Make sure you open the ADF cover before
removing any jammed paper. Otherwise the product may be
damaged.
Carefully remove any jammed paper.
Open the ADF
input tray.
Caution:
Make sure you open the ADF cover before
opening the input tray. Otherwise the product may be
damaged.
Carefully
remove any jammed paper from beneath the ADF input tray.
Close the ADF input tray, then close the ADF cover
until it clicks into place.
Reload your
originals.
Caution:
Do not load originals above the arrow
mark on the ADF edge guide. Also make sure your originals are not
creased or folded, and do not contain holes, staples, tape, or
other materials that could obstruct the feeder.
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