In the EuroShop interview with Jessica Grisolia, Product Manager/Marketing of Scandit, we present Scandit´s a smart data capture platform that provides barcode scanning capabilities for retail employees via their smartphones. The technology was implemented by dmTechnik, to improve the customer experience and increase employee efficiency.

The solution enabled staff to quickly access information on product availability, ingredients, allergens and sustainability via barcode scanning without leaving the customer. The technology was easy to integrate and deploy into the retailer’s back-end system, and the company saw positive impacts on customer satisfaction, employee satisfaction and profitability. Scandit’s latest technology, SparkScan, is a new user interface that can be layered into any employee application and provides instant access to Smart Data Capture. In a time of uncertainty due to inflation and supply chain disruptions, retailers must look to improve the customer experience and empower their store associates.