File sharing

If you’re having problems sharing files over Bluetooth:

Try using nearby sharing. Learn more about nearby sharing

Make sure Bluetooth is turned on for both the sending and receiving device. For more info, see Send files over Bluetooth.

Note: Nearby sharing is available on Windows 10 (version 1803 and later) and on Windows 11.

Phones

The PIN should appear on your phone screen or computer screen. Confirm that you’re seeing the correct PIN on both devices.

Motion controllers

For help troubleshooting problems with Bluetooth-connected motion controllers, see Controllers in Windows Mixed Reality.

Fitness trackers

For help troubleshooting problems with Bluetooth-connected fitness trackers, see your device manufacturer’s instructions.