Solved: Re: Photoshop CC 2017 crash when try to print |
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Exact same problem here.- Win 10 up to date - Photoshop CC 2017 up to date - Printer drivers up to date (problem happens with whatever printer is selected). - Microsoft Visual C++ up to dateI already tried to reset the PS preferences with no effect. I even re-installed Photoshop, with no effect. At each crash, in the Windows error logs, i see 2 lines : - Crashing App Photoshop.exe, error linked to ntdll.dll - And 10 seconds later, Crashing App : Adobe Spaces Helper.exe, error linked to libcef.dll Errors happen always with the same files, PSD or JPG, but not with all files. When a file crashes, it always crashes (even if i flatten it); when a file is "printable"; it stays printable.When a PSD crashes, the same flatenned PSD will crash too.Also, it does not seem to be relied to the PSD's complexity. => The problem seems to be file-related in a way i didn't manage to understand. In my case, my Photoshop is a new install on a new computer. PSD and JPG files were made on an former PC. Former computer runned with the same Photoshop version, same Windows version, ans same printer with no issues. Thanks. |
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