[2021] 4 |
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Hey guys! @BleezeyCatz_ @Jadrankaa Thanks for getting through to us, welcome to forums and sorry to hear about the connectivity and crash related issues you've been dealing with, as I fully appreciate the experience can be rather frustrating. First and foremost, as far as crash issue goes, for troubleshooting purposes, make sure to complete all of the steps outlined in the following article (I can see that you've done a few already) and see if issue persists. If it does, can you advise us the following: Since when did you start experiencing crash issues? I take it that no error message is displayed after crash, is that right? Do you play using DX or Vulkan API? Did you notice if crash only occurs in any particular game modes/maps? How often do you experience it?In regards to error 4-0xFFF0BE2B, if you haven't already, try completing steps outlined here. Should issue persist however, do mind that we have received a number of player contacts about this and it is already under further review by our development team, therefore in order to aid further investigation, can I ask you to advise us the following: Do you receive any other codes besides 4-0xFFF0BE2B? What is the last exact date / time you were blocked by this code? What region do you live in? Who is your current ISP? Are you playing via Wi-Fi or Ethernet? Does this error appear 100% of the time or sometimes?Keep us updated and if you have any further queries, let us know! |
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