先弄清楚自己的邮件是正式的还是非正式的，写法不同。

The reason for writing 要确认好信件格式

Enquiry (to ask for information)

Request (to ask someone to do something)

Apology (to say sorry) or complaint (to complain about a problem)

— I am writing to provide the information you requested.

— Could you possibly…

— I would be grateful if you could…

— I am writing to apologize…

— I am afraid that…

一.Informal letter（非正式信函）:

1.Beginning(开头): Dear + first name

2.Friendly greeting(寒暄): I hope this letter finds you well.

3.Contractions(写缩写): I'm, didn't, couldn't, there's...

4.Questions(丢出问题): Do you remember...? Why don't you...？

5.Exclamation(感叹): ...earlier than I thought it was!

6.Linking(连接词口语化): Well, Anyway, so, and

7.Phrases(短语口语化):had a great time, couldn't have asked for, working flat out, back to normal

8.Ending(结尾): Hope to see you soon + first name

二.Formal letter(正式信函):

1.Beginning(开头):Dear Sir or Madam

2.No greeting necessary(不用寒暄)

3.No contractions(不准用缩写！): I am, did not...

4.Normally avoid direct questions(问问题要客气):"I would like" instead of "Can I have?"

5.No exclamation marks( 不要惊叹) (!)

6.Linking(连接词不要口语化): However, Consequently, and, also

7.Phrases and vocabulary(用词稍高级):with regard to, appliance, it was installed, the following day, failed to (meaning "didn't"), procedure, he assured me, report the issue, contacted, under warranty, I am entitled to, replacement, phone me personally

8.Ending(结尾):I await your prompt response,Yours faithfully + full nameNote:Both letters also contain 'neutral' vocabulary that can be used in any type of letter. For example, I didn't highlight words like 'hosts', 'deadline' or 'assignment' because they could be used in both formal and informal contexts.

有用表达：

Openings(开头):一般都是Dear+人名

The standard opening for formal correspondence is Dear:

关系亲密的话就直接"Dear+人名（Dear Cook,) ". 关系不很亲密的话就要用"Dear+姓（Dear Mr. Cui,)".女性不知道是否结婚的时候就用"Ms."。不知道姓名的时候可以用Dear Sir or Madam或者To Whom It May Concern

常见的：

Dear sir

Dear Mr.

Dear Madam

Dear Mrs.

Dear Sir or Madam

Dear Ms.

Dear Sirs.

正文一般是三段式，说明为什么写信。联系Admission要加上自己的姓名+申请号+生日+护照号+所申专业，回信的话要提下收到上封信的时间，和上封信的内容。主体要展开问题，讨论重要内容，最后一个结尾。

讲清楚自己的诉求：

I refer to your letter of [date] concerning

Further to our telephone conversation of [date]

I am writing to confirm our telephone conversation of [date]

I would be grateful if you could forward me a [资料]

I am contacting you regarding

I am writing to complain

I apologise for the delay in replying

As stated in your letter/fax of [date]

I wish to draw your attention to the

I wish to inform you that

I am writing to inform you that

I am writing to express my dissatisfaction with

Please note that

Please find enclosed

Closing Remarks 感谢帮助

Thank you for your help

Please contact us again if we can help in any way.

Please contact us again if there are any problems.

Please contact us again if you have any questions.

I would appreciate your immediate attention to this matter.

If you require any further information, please do not hesitate to contact me.

Should you need any further information, please do not hesitate to contact me.

Thank you for your letter of [date] concerning

Thank you for sending me a [资料]

Thank you for your enquiry of [date]

Referring to future contact 期待回复

I look forward to your reply.

I look forward to hearing from you.

I look forward to seeing you.

We hope that we may continue to rely on your valued custom.

We look forward to a successful working relationship in the future.

I look forward to hearing your response

I would be most grateful if you would look into this matter as soon as possible

Please let me know as soon as possible what action you propose to take

If you know the person’s name use: Yours sincerely

If you don’t know the person’s name use: Yours faithfully

I trust that you will give this matter your urgent attention

I hope you can settle this matter to my satisfaction

Please do not hesitate to contact me should you require further in formation

The Finish 结尾

Yours faithfully, (If you don’t know the name of the person you’re writing to)

Yours sincerely, (If you know the name of the person you’re writing to)

Best wishes,

Best regards, (If the person is a close business contact or friend)

总结

1.Regards or Best Regards

和admission打交道可以用这个。如果你和收信人没有在现实中打过交道，就用这个

2. Sincerely/Sincerely Yours/ Yours Sincerely 日常交往，正式文书都可以使用，是标准的结尾方式。如果不确定怎么结尾署名，就用sincerely。

3.Best/Best Wishes/Yours/Yours Truly/Truly是一种礼貌的方式。对朋友和陌生人都可以用

3. Cheers/Take Care/Thanks/Thank you/Love用于朋友，不正式，但随和

4. Cordially:最正式的表达

Example：递交申请递交2个月后催结果：

邮件标题：

XXXXXXX (ID)_XXX(Name)_XXXXX(Programme)_Application Status Enquiry

eg: 1234567_Cook Cui_MSc Finance_Application Status Enquiry​

正文(不需要写太多，直接说想问的即可):

Dear admissions officer,

Hope this email finds you well.

My name is XXX, applicant ID: XXXXXXX, date of birth: DD/MM/YYYY. I have submitted my application for XXXXX (eg: MSc Finance) for two months, but I haven’t received my application result till now. It would be highly appreciated if you could kindly check the application status for me. I am looking forward to your reply. Thank you so much.

Best regards,

XXX

催CAS和延期英文邮件模板

情景1:还有1个月就开学了已经uncon了，但学校还没有发CAS

邮件标题：CAS Letter for 专业名字+你的名字+你的申请号

模板：

Dear Admissions Team,

Hope this email finds you well.

My name is XXX(申请号附带) and I have recently received an unconditional offer for [专业名字] at [学校名字] for the 20XX entry.

I am writing this email to inquire whether you could issue a status letter proving my offer and a CAS letter as soon as possible so I can apply for my visa in time for the start of term.

Hope to hear from you soon.Kind Regards,你的名字

情景2：材料齐了催unconditional Offer和CAS

邮件标题：The unconditional offer and CAS letter+专业名字+你的名字+你的申请号

模板：

Dear Admissions Team,

Hope this email finds you well.

My name is XXX(申请号附带) and I have recently received a conditional offer for [专业名字] at [学校名字] for the 20XX entry.

I have met all the requirements stated in the offer and I've uploaded necessary documents onto the University website, but I was wondering whether you could upgrade my offer to unconditional and issue a status letter/ CAS letter so I can apply for my visa and accommodation.

Hope to hear from you soon.Kind Regards,你的名字

情景3：担心疫情所以希望延期一年自己的Offer

邮件标题：Deferral request of the offer letter – 专业名字+你的名字+你的申请号

模板：

Dear Admissions Team,

Hope this email finds you well.My name is XXX(申请号附带) and I received an offer to study [专业名字] at [学校名字] for the 2021-2022 year.

I was very honoured to be given an offer from a prestigious institute such as [学校名字] but I am very concerned of how raising cases of COVID-19 may affect my experience as a student.

I would therefore like to receive more information on how the University is adapting to COVID regulations and the possibility of deferring my degree to the next academic year.Kind regards你的名字

情景4：雅思暂时考不了希望延期自己语言提交的截止时间Issue regarding delay of the English qualification submitting deadline – 专业名字+你的名字+你的申请号

模板：

Dear Admissions Team,My name is XXX(申请号附带) and I was given an offer to study [专业的名字] at [学校的名字].

I was very honoured to receive an offer at [学校的名字] and I have already paid my deposit for [name of service - 例如留位费，宿舍费用] but I am concerned that I won't receive my results for my English exam until after the deadline for application submissions.

I am currently preparing for my English exam and should be undergoing the examination next month. I am therefore writing this email to inquire whether the submission deadline for my English language certification could be extended to mid- late August, which is when I can expect to receive my results.

Hope to hear from you soon.Kind regards,(full name)

情景5：雅思暂时考不了，所以希望延期一年自己的Offer

模板：Dear Admissions Officer,Hope this email finds you well.

My name is XXX [申请号附带] and I was offered to study [专业名字] at [学校名字].I was very honoured to receive an offer from a prestigious institute such as [学校名字] but my IELTS exam was cancelled and will not be able to re-register until another few months.

Due to the fact I need an IELTS certification to be admitted and will not receive my certificate until after the application submission deadline, I was wondering whether I could defer my place to the next academic year.

Hope to hear from you soon.Kind regards你的名字