In this guide, I’ll share my unique experience in writing many successful refund request letters, provide you with three proven templates, and offer practical tips to ensure your letter is effective.

A refund request letter is a formal communication sent to a company or service provider to ask for the return of your money due to dissatisfaction with a product or service. The effectiveness of such letters depends largely on clarity, politeness, and providing all necessary details.

主题： Refund Request for [Product/Service Name]

[你的名字] [你的地址] [城市、州、邮政编码] [电子邮件地址] [日期]

[收件人的姓名] [公司名称] [公司地址] [城市、州、邮政编码]

亲爱的[收件人姓名]，

I hope this message finds you well. I am writing to formally request a refund for [product/service name] that I purchased on [date]. Unfortunately, [describe the issue briefly, e.g., the product was defective, the service was unsatisfactory, etc.].

As per the terms and conditions of your refund policy, I am entitled to a full refund. I have attached [receipts, proof of purchase, etc.] to facilitate this request. Please process this refund to my original method of payment at your earliest convenience.

感谢您对此事的关注。 我期待着您的及时回复。

真诚地 [你的名字]

主题： Refund Request for Faulty [Product Name]

[你的名字] [你的地址] [城市、州、邮政编码] [电子邮件地址] [日期]

[收件人的姓名] [公司名称] [公司地址] [城市、州、邮政编码]

亲爱的[收件人姓名]，

I am writing to express my disappointment with the [product name] I purchased from your store on [date]. Unfortunately, the product has proven to be faulty as [describe the issue in detail].

I have attached a copy of my receipt and photos showing the defect. I request a full refund of [amount] to be processed as soon as possible.

Your assistance in this matter would be greatly appreciated. Please let me know if you need any additional information.

谢谢， [你的名字]

主题： Refund Request for [Service Name]

[你的名字] [你的地址] [城市、州、邮政编码] [电子邮件地址] [日期]

[收件人的姓名] [公司名称] [公司地址] [城市、州、邮政编码]

亲爱的[收件人姓名]，

I am contacting you regarding the [service name] provided on [date]. Unfortunately, the service did not meet my expectations due to [specific reason, e.g., poor quality, incomplete service, etc.].

I request a refund for the amount of [amount] as per our agreement and the terms of service. Enclosed are copies of the relevant documentation to support my claim.

I look forward to a swift resolution to this issue.

诚挚的问候， [你的名字]

When writing a refund request letter, it’s crucial to be clear and to the point. State the reason for your refund request and provide all necessary details, such as purchase date and issues encountered.

Always attach copies of receipts, invoices, or photos that support your claim. This helps the recipient verify your purchase and the issue more quickly.

Maintaining a polite and professional tone can go a long way in getting a positive response. Even if you are frustrated, a courteous approach is more likely to be effective.

If you don’t receive a response within a reasonable time frame, don’t hesitate to send a follow-up letter or email. Persistence can often lead to results.

I once purchased an electronic gadget that stopped working within a week. I wrote a detailed refund request letter, attaching photos and a copy of the receipt. Within a few days, the company responded positively and issued a full refund. The key was providing detailed information and maintaining a professional tone.