分享智慧

共同成长

Abstract

Background

Compassion is an essential component of quality patient-centered care and a core value in nursing practice. Although much work has been done to enhance nurses’ informatics competency, there is limited understanding of how nurses can use, express, and preserve compassion when they use digital health technologies in the provision of patient care.

Purpose

This study aimed to explore the nursing literature on how nurses provide compassionate care when they use digital health technologies. A secondary aim was to identify best practices that could be used to guide nursing education and practice toward enhancing compassionate care in digital environment.

Method

A scoping review was conducted to address the following research question: What is known about compassionate care in relation to the use of digital health technologies within the nursing literature? A comprehensive search strategy was applied to CINAHL Plus with full text, Ovid Medline, Ovid HealthStar, Embase, APAPsychINFO, Scopus, and ProQuest Dissertations and Theses. In addition, a search of selected organizational websites and a hand search of reference lists of included studies were conducted. The eligibility of articles was determined by two reviewers independently. Descriptive and content analyses were applied. Findings were presented narratively and in a tabular format.

Results

Twenty-eight articles were included in this review. Most of this research was published between 2004-2020, using mostly qualitative methods. Narrative results were organized into three themes: 1) evolving understanding of compassionate nursing care in relation to use of digital health technology, 2) compassionate nursing care in relation to the type of digital health technology, and 3) strategies and interventions to improve education and competence relevant to digital health and compassionate nursing care.

Conclusion

The use of technology influences how nurses do their work and interact with patients. As advances in digital health continue to evolve, future research should aim to expand understanding of compassion relevant to digital health by articulating its characteristics and associated competencies for nurses to further enhance their ability to provide compassionate care when digital health technologies and services are used to support care delivery.

Tweetable abstract – A scoping review that identified how nurses can provide compassionate nursing care in technologically rich practice environments.

摘要翻译（仅供参考）

背景介绍

同情心是以病人为中心的优质护理的重要组成部分，也是护理实践中的核心价值。尽管在提高护士的信息学能力方面已经做了很多工作，但对护士在使用数字健康技术为病人提供护理时如何使用、表达和保持同情心的理解还很有限。

目的

本研究旨在探索护士在使用数字健康技术时如何提供同情心的护理文献。次要目的是确定可用于指导护理教育和实践的最佳做法，以加强数字环境中的同情心护理。

研究方法

为了解决以下研究问题，我们进行了一次范围审查。在护理文献中，对与数字健康技术的使用有关的同情心护理有哪些了解？对CINAHL Plus全文、Ovid Medline、Ovid HealthStar、Embase、APAPsychINFO、Scopus和ProQuest Dissertations and Theses采用了全面的检索策略。此外，还对选定的组织网站进行了搜索，并对纳入研究的参考文献列表进行了手工搜索。文章的资格由两位审查员独立确定。采用了描述性分析和内容分析。研究结果以叙述和表格的形式呈现。

结果

有28篇文章被纳入本综述中。这些研究大多是在2004-2020年之间发表的，主要使用定性方法。叙述性结果被组织成三个主题：1）对与数字健康技术使用有关的同情心护理的不断理解，2）与数字健康技术类型有关的同情心护理，以及3）改善与数字健康和同情心护理有关的教育和能力的策略和干预措施。

结论

技术的使用影响着护士的工作方式和与病人的互动。随着数字健康的不断发展，未来的研究应旨在扩大对数字健康相关的同情心的理解，阐明其特点和护士的相关能力，以进一步提高他们在数字健康技术和服务被用来支持护理服务时提供同情心的能力。

Tweetable摘要 - 一个范围审查，确定了护士如何在技术丰富的实践环境中提供富有同情心的护理服务。