特殊折扣或促销不能使用的日期。

Total number of rooms blocked or set aside in the hotel reservation system.

酒店预订系统中被封锁或预留的房间总数.

The hotel inventory that has been sold or reserved. Booking can be up to authorized capacity, which can be above the physical capacity of the hotel.

已售出或保留的酒店存货预订可以达到授权的客房总量，预定可以超过酒店的实际容量。

The date on which the booking with the hotel was first made.

第一次预定的日期。

The maximum number of rooms that can be booked for a campaign.

特殊促销中可预定的最大房间数

The booking method of the market segment (block or non-block).

市场细分的预订方法。（团队预留或没有团队列预留）

A booking curve that shows how the occupancy on books number changes as the arrival date approaches. It visualizes the speed at which bookings materialize prior to the arrival date.

一种速度曲线，表现了某一酒店的预定数量多少是如何根据客户抵店日期临近而转变的。其使得在特定入住日期的预定速度变得更加可视化。

The booking curve produced by a reliable sample of bookings.

由可靠的预订样本产生的预订规律的曲线。

The number of rooms that a user anticipates could be sold for an arrival date.

用户可售卖的抵达天数的预算的房间数量

The blend of different market segments that occupy a hotel, measured as a value or percent of occupancy.

不同的市场细分组合占据酒店的业务量，常由特殊值或百分比来表示。

A market segment deion of either Group or Transient. The system's analytics needs to understand what business type the market segment belongs to in order to know if bookings are expected all at once or one by one.

关于团体或散客业务的细分市场描述。该系统的分析需要了解哪一个细分市场属于什么业务类型，以便预计订房会一次性全部出现还是一个接一个出现。

The number of nights where a hotel's occupancy reaches the percentage that it defines as busy.

酒店夜晚的入住率达到一定百分比被定义为繁忙。

C

A system feature that allows users to manage information about marketing campaigns and planned promotions to inform the system of the potential impact on demand.

一个允许收益管理系统用户管理关于营销活动和促销的计划，并告知系统推广活动对需求的潜在影响的系统功能。

The deletion of a booking made earlier or the number of cancelled rooms for a given occupancy date.

提前取消预订或取消给确定入住日期预定的房间数量。

The number of physical rooms that a property has available.

酒店中实际可用的房数量。

The application that is used to take reservations for one or multiple hotels.

用于预订一个或多个酒店的应用程序或预定系统。

An Internet service that supplies hotel rate data.

提供酒店价格数据的互联网服务。

Channel management provides a way for hotels to control the allocation of hotel inventory and rates across all distribution channels including websites, third parties, and the GDS.

为酒店提供了一种方法来控制所有分销渠道中酒店的房态和价格的分配，这些渠道包括网站、第三方和全球分销系统（GDS）。

A room inventory control function that prevents reservations from arriving on that date. Reservations can stay through the date.

作为房间库存控制的功能，用来防止酒店接受关闭日期的预定，但通常预定可以住过关闭日期。

A numeric order that defines the price relationship of competitors to a hotel.

一种顺序排名，针对某酒店和酒店竞争对手群的价格进行数列先后排序，以酒店之间价格定位为标准排列。

Comparable hotels in a hotel's vicinity that compete for guests.

与酒店争夺目标客源的周围同类酒店。

The number of rooms provided to a guest without charge.

免费提供给客人的房间数量。

Hotel services or offerings that are negotiated with a group at a reduced or complimentary rate. Examples may include room type upgrades, extension of rates before and after an event, complimentary meals, complimentary or discounted meeting space, airport transfers, complimentary WiFi, etc.

商务谈判中以取得酒店服务或产品的折扣价格或免费赠送一种行为。比如包括房型的升级、在活动前后续房优惠、免费用餐、免费或打折的会议室使用、机场接送、免费wifi等。

Regional term for Sales & Catering

特定区域对销售和宴会餐饮的称呼。

Regional term for Sales & Catering / Function Space

特定区域的销售和餐饮宴会、会议的称呼

Term used for a meeting broker / agency who generates third party function space / S&C enquiries

第三方宴会厅/销售和餐饮咨询的会议服务公司。

Demand that is affected by physical capacity and the revenue management system's restrictions on bookings.

受到实际客房总数和在预定时收益管理系统限制的需求。

The quantity of rooms that are expected to be sold for a date. Considers limitations such as a hotel's capacity or restrictions on bookings.

基于考虑酒店本身限制因素，例如酒店的接待能力或预订限制，而得出的预计某一天会售出的客房数量。

The cost of turning away a guest when the hotel is unable to provide the promised accommodation, which may include the cost of a hotel room, complimentary gifts, and probable lost future business.

酒店因无法提供所承诺的住宿而回绝客人的成本，可能包括酒店房间成本、赠品及可能失去的未来业务。

The contracted date when a hotel closes a group block and releases unsold rooms to inventory. Also known as Expiration Date.

在合同到期日,酒店关闭团队预留并从库存中开放没有售出的房间。也称为到期日。

获取招生资料

微信号： xueLimooc

D

Term used (principally in UK/Europe) for a delegate (attendee) on a packaged rate - normally comprising: (Room Hire, Lunch, Tea/Coffee elements)

用于（主要在英国/欧洲）会议（参会者）套餐价格的术语 - 通常包括：（宴会厅租用费用、午餐、茶/咖啡组合）

The date that a guest is scheduled to arrive at the property.

客人计划抵店的日期

A specific day of the week.

一周中特定的一天

The number of days prior to an Arrival Date, used to measure information such as a booking pace, hotel performance and forecast performance.

抵店日期之前的天数，用来衡量某些信息，比如预订速度、酒店绩效和预测绩效。

The act of sending the pricing decisions for various products to consolidators.

综合发送各种产品定价决策的行为

Values selected or calculated by the system for items such as overbooking and BAR, intended to minimize risk and maximize revenue.

被系统项目选择或计算出的定价如超卖和最优房价，使预期风险最小化和收益最大化。

A person attending a meeting or function.

出席会议或宴会的人

Complements overall occupancy (function space utilisation) and RevPD with a measure of delegate density vs. capacity – facilitates function space pricing decisions

补充整体入住率（宴会厅利用率）和 RevPD一定程度比重入住率vs.客房总数–推进宴会厅定价决策

The business that the system anticipates for future days.

系统预计未来几天的业务量

The date that a booking ends.

预定结束的日期

Term used in S&C / Function Space to describe yield management of calendar / availability

用于S&C /描述收益管理日程的宴会厅的术语

An analysis of business (primarily Group) that is based on the total value of the business versus the value of the transient business that would be displaced if the business were accepted.

对业务（主要是团体业务）的分析，其基于业务的总价值，相对于接受团体业务后会被取代的散客业务的价值.

E

Alternative term to DDR (Day Delegate Rate) common in UK/Europe - referring to packaged attendee/delegate rate with no accommodation

替代DDR（每日会议包价）的术语,常见于英国/欧洲-指不住宿的会议的套餐价格

A high level estimate of room revenue.

对房间收入的水平估计

A date or set of contiguous dates for which the hotel data cannot be forecasted in the normal fashion.

正常方式无法预测酒店某一天或邻近几天的数据

The occupancy for a date range that uses actual figures when they are available and forecasted values for the remainder of the date range.

利用可用的实际数字和预测剩余日期范围的值得到一个日期范围的入住率

The revenue expected from both pre-book and roll-up business.

预先预定和滚动业务带来的预计收益

The percentage of blocked rooms that a group is expected to not pick up.

一个团体预定中预计不会最终被预定的房间数量的百分比

The contracted date when a hotel closes a group block and releases unsold rooms to inventory. Also known as Cutoff Date.

到期日,酒店关闭团队预留并从库存中开放没有售出的房间.也称为截止日期.

获取招生资料

微信号： xueLimooc

F

A coherent business function or attribute of a software product or system. Features are large and usually comprise many detailed (unit) requirements. A single feature typically is implemented through many stories. Features may be functional or non-functional; they provide the basis for organizing stories.

一个清晰易懂的业务功能或软件产品的特性。特征很庞大并且通常包含许多详细的（单元）需求。一个单独的特征通常通过许多故事实现。功能可以是功能性的，也可以是非功能性的；它们为组织故事提供依据

Rates that a hotel uses to provide a series of options to guests. The rate is determined by which fences a guest accepts, which might include nonrefundable and non-cancelable reservations, advanced purchase reservations, and staying over a weekend.

酒店用来为客人提供一系列可供选择的价格。价格是由限制客人的接受来决定，其中可能包括不可退还和不可取消预订，提前购买预订，并停留超过一个周末

The system's calculation of future demand, occupancy, ADR, RevPar, revenue, etc.

由系统计算出的未来需求,入住率,每日平均房价,每间房可卖收入,收入等

Group occupancy that is anticipated by the system.

系统预期的团体客户入住率

Transient occupancy that is anticipated by the system.

系统预期的散客入住率

Forecast Accuracy implies that the user needs to determine if the system is accurate and fix it, rather than understanding why a particular forecast was produced.

这是公认的术语。预测准确性意味着用户需要确定系统是否准确并修复它，而不是了解为什么会产生特定的预测

A grouping of market segments that display similar characteristics and patterns, based on attributes describing their behavior. Because Forecast Groups combine types of business that behave in a similar manner, they help the system forecast demand more accurately.

基于属性描述他们的行为，一组市场吸分显示出相似的特征和模式。由于预测团队将以类似方式运作的业务类型结合起来，它们可以更准确地帮助系统预测需求。

Forecast Performance implies that the user needs to determine if the system is performing correctly and fix it, rather than understanding why a particular forecast was produced.

业绩预测意味着用户需要确定系统是否正确地执行并修复它，而不是了解为什么会产生特定的预测

The process through which a user reviews the components, like Special Events and overrides, that determine the system's forecast when the forecast does not meet the user's expectations.

用户对组件进行审查的过程，如特殊事件和调整，当预测不满足用户的期望时，将决定系统的预测。

Forecast Validation implies that the user needs to determine if the system is correct and fix it, rather than understanding why a particular forecast was produced.

预测验证意味着用户需要确定系统是否正确并修复它，而不是了解为什么会产生特定的预测

The statistical patterns used for predicting demand, occupancy and revenue.

用于预测需求、入住率和收益的统计模式

A pattern indicating whether a rate is open (available) for the arrival date and length of stay. 显示某个房价在抵店日期和入住期间是否开放（可用）的模式

G

Comprehensive travel shopping and reservation platforms that travel agents use to book airline, car, hotel and other travel arrangements for their customers.

旅行社使用的为其客户预订航班、租车、酒店及其他旅行安排的综合旅游购物和预订平台

GOPPAR = Room Revenue - Expenses / Total Rooms Available

每天每间可供出租客房的经营毛利润 = 客房收入 – 费用/总共可使用客房

A number of people associated together who are eligible for a special offer.

一批有资格获得特别优惠的人

The number of rooms allocated to a group in the hotel transaction system.

酒店交易系统中分配给一个团队的房间数

The group business expected for an occupancy date.

预计某个入住日的团体业务

The number of reservations from a group in a group block. (Group Pick Up, depending on the property, may exceed the group block.)

团队预留中团队预定的数目。（团队分配,依据酒店,可能超过团队预留）

A system tool that allows users to enter details about a potential group booking, generate an analysis, and use the resulting data to select the best arrival date and rate that will provide the highest benefit to the hotel.

一种系统工具，其允许用户输入潜在团体客户预订的详情，生成一个分析，然后使用所得数据选择会为酒店带来最大收益的抵店日和房价

The highest possible amount that a group can be charged, used to calculate the suggested group rate in Group Pricing when the MAR option is used.

团队可收取的最高金额，用于计算当使用最低可接受房价选项时团队定价被建议的团队房价

The difference between the final occupancy from a group and the maximum value of the block pace or the pickup pace.

团队中最终入住率的差异和预留进度或分配进度的最大值

A system feature that provides group business data, including occupancy date, blocked rooms, and expected wash and is also the location from which users can override the system-generated group wash.

提供团体业务数据的系统功能，包括入住日期、预留客房、预计缩减，通过这个功能，用户可以覆盖系统生成的团体用房缩减情况

H

The number of physical rooms that a property has available.

酒店中可用实际客房数

A Property Management System (PMS) or Central Reservation System (CRS) from which IDeaS receives reservation information for a hotel. Depending on the hotel reservation system, IDeaS may be able to send back information as well.

IDeaS从酒店管理系统（PMS）或中央预订系统（CRS）中得到酒店的预订信息。根据酒店预订系统，IDeaS也可以发送回信息

The Fidelio PMS calculates the Hurdle Rate whenever a reservation request is received.

无论何时接收到预定的请求Fidelio酒店管理系统都会计算出门槛价

Hurdle Rate = Last Room Value + (Hurdle Rate Delta x Incremental Number of Rooms Sold)

门槛价 = 最后一间客房价值 + （门槛价增量x 已售客房增量）

对于Fidelio酒店管理系统,要点是当接受额外的预定时门槛价不再按门槛价增量递增.售出客房上限是库存管理的推测与Fidelio 运用门槛价增量的最大客房数关联. IDeaS 计算这个推测以确保门槛价增量增加的通过售出客房推测增量数的门槛价.这只是为了在到一定限制时避免不适当的最后一间客房价值的膨胀.

The amount calculated by IDeaS for the Fidelio PMS to account for the change that occurs in the Hurdle Rate as reservations are taken, canceled or changed between downloads from IDeaS.

IDeaS为Fidelio酒店管理系统计算的总量说明了当接受预定时门槛价发生的变化，从IDeaS下载间取消或者更改

The maximum number of rooms to sell between optimizations with Hurdle Rates.

销售的最大客房数在优化的门槛价之间

I

The rooms available that the hotel has available to distribute/sell across all channels.

酒店能提供的可以通过所有渠道分配/销售的房间数量总数。

K

Key Performance Indicator.

关键绩效指标

L

The maximum amount of room revenue that a hotel can expect to make from the last room available for sale.

酒店能从最后一间可以出售的酒店客房中获得的最大的价值用。

The number of nights that a guest stays at a hotel (or a car park). This value is also the difference between the departure date and the arrival date.

客人在一间酒店停留的夜晚数。也即离店日期和抵店日期之间的差值

On busy nights, length-of-stay restrictions can be used to close down specific lengths of stay, to allow sales for longer occupancies that also include less busy days.

在酒店旺季，入住天数限制可以被用来关闭具体的入住天数，从来以此来允许销售将房间出售给入住时间更长的人，其中也包括非旺季的时候。

Rate codes that float with BAR. For example, a rate code that is priced 15% off BAR is considered linked.

房价代码随着最优房价浮动。比如，一个房价代码的价格15%优惠于最优房价是被考虑关联过的。

M

A portion of the customers who possess a common set of motivations as well as a combination of unique purchasing (e.g., advance purchase vs. walk-in) and usage patterns (e.g., single night vs. weekly).

客人中某些拥有一系列共同的消费动机及多种独特购物特征（如提前预订或步入订房）和消费模式组合（如住一个晚上还是一周）的一群人

Market segments that are grouped together by pattern and rate.

按模式和价格组合在一起的细分市场.

A room inventory control function that limits the number of nights a reservation can stay when arriving on a certain date.

一种客房房态控制功能，限制在某个日期抵店时预订者可以入住的最多夜晚数.

Regional term for 'Sales & Catering' - Acronym: M&E

“销售和餐饮”的区域术语 - 简称：M&E

Acronym used in S&C/Function Space for Meetings, Incentives, Conference & Exhibitions

在S&C/会议和宴会厅中使用的缩写，表示会议、奖励旅游、峰会及展览.

The lowest acceptable amount that a group can be charged, used to calculate the suggested group rate.

可以向团体客户收取的最低可接受的价格，用于计算团体建议房价.

A room inventory control function that requires a reservation to meet or exceed a certain length of stay in order to complete the reservation.

一种房间房态控制功能，其要求某个预订必须达到或超过一定的入住天数才能完成预订.

N

A piece of business that uses function space but does not include more than 10 sleeping rooms on the peak night of the block of sleeping rooms.

在酒店旺季时使用宴会设施但不包括超过10间睡房的预留睡房的一个业务。

In general, rates that are available for any length of stay regardless of the inventory controls set by the hotel.

一般来说，不管酒店的库存管理如何，此预定价格都可供任何入住天数。

The case where some customers with a reservation do not show up to use the room(s) reserved for them, without explicit cancellation.

客户有预订客房，但未明确取消而不入住的情况。

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