当我们在亚马逊拥有一个店铺销售的时候，需要绑定一个收款账号。但是由于注册的时间太久，收款账号忘记了，这时候要怎么办呢？

首先，卖家不用太过着急，收款账号忘了只需要重新添加一个新的收款账号即可；

然后，卖家需要给亚马逊绩效团队写邮件，模版如下：

To whom it may concern,

I am writing to let you know that I recently updated The beneficiary bank account number in my Amazon Seller account,and as a result it appears that this action triggered some kind of risk alert on your side preventing me from being able to log in. 

I've changed my password in an attempt to access the account,but I'm still unable to access my seller information.

My register email: [email protected] Please let me know if there is any additional information or documentation I need provide in order to access my account. 

Thanks,店铺名称

最后，亚马逊卖家可以借助买家的lc账号来紧急联系亚马逊 。一定要提前准备好注册信息，如电话、邮箱等资料，然后按提示进行操作。