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01
Select device
Select your new Samsung Galaxy device and the eligible device you want to trade in.
02
Determine value
Answer a few simple questions to determine the estimated trade-in rebate value of your eligible device and offers (if any).
03
Book your device collection service
After placing your order, you’ll receive an email with collection instructions after we shipped out parcel to you.Carefully follow the instructions to trade-in your device.
※ Please note, our collection service is not yet available in Macau region.
04
Confirmation of condition of trade-in device
Once you return your trade-in device, its condition will be verified and its final trade-in value and offers (if applicable) will be determined. If the final trade-in value differs from the estimated trade-in value, you can choose to accept or decline. Once you accept the final trade-in value, your trade-in value and offers (if applicable), will be paid to you according to your payment insturction.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by MRR International Limited ("MRR") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & MRR.
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