PJTRAE,

We want to make sure we help isolate the issue, so we can determine the best way to move forward.

Just to confirm, it sounds like the issue you're running into is that applications aren't loading on your iPhone, is that right? If apps aren't responding or won't open, the information here may help: If an app unexpectedly quits, stops responding, or won’t open

If the steps in the above link don't help, please let us know more about the exact issue you're seeing.

For example, do you receive an error message when apps or webpages won't load? If so, what is the error? Does the issue happen when your device is connected to Wi-Fi, cellular data, or both?

Thank you.