https://s2.loli.net/2023/03/01/5ZmrY6N3ocXKvVu.png

Title: Users in the Asia Pacific region may have been unable to access multiple Microsoft 365 services

User impact: Users may have been unable to access multiple Microsoft 365 services.

More info: Impacted services may have included but aren't limited to:- Microsoft Teams- Exchange Online- Power BI- SharePoint Online- OneDrive for Business

Final Status: We identified that a connectivity issue within the region caused access issues for multiple Microsoft 365 services. While we were determining mitigation options, the service self-recovered. After further monitoring, our telemetry confirmed that the issue is now mitigated, and the service functionality was restored.

Scope of impact: This issue may have affected any Asia Pacific user attempting to access Microsoft 365 services.

Start time: Wednesday, March 1, 2023, 1:25 PM (5:25 AM UTC)

End time: Wednesday, March 1, 2023, 5:03 PM (9:03 AM UTC)

Preliminary Root cause: A connectivity issue within the region inadvertently caused access issues for multiple Microsoft 365 services.

Next Steps:- Investigate the underlying root cause of impact.-Review monitoring telemetry to better detect these type of issues in the future.

We’ll publish a post-incident report within five business days.