•Develop strong relationships with MicroStrategy customers and partners through daily interactions during customer project development and production system maintenance

•Find creative and sophisticated solutions to problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities

•Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries

•Prioritize and communicate product defects and enhancements to development teams

•Contribute to research and growth of the MicroStrategy Knowledge Base by creating customer-facing documentation of all technical solutions and product documentation addendums

•Enhance personal and professional growth by participating in Internal Training Programs, which offer a five-week technical orientation program as well as weekly training seminars for all team members

杭州

2

开发工程师

Associate Software Engineer

职位描述

Job Duties:

As an Associate Software Engineer at MicroStrategy, you’ll be part of an Agile software development team performing enterprise software development. In this role, you’ll build the most powerful, scalable, and user-friendly platforms of analytics and mobility for our customers. You’ll play a key role in making MicroStrategy products to be best-in-breed and optimized for leading organizations to analyze Big Data and distribute actionable business insight across their enterprise.

杭州

工作地点

美国

3

销售工程师

Associate Sales Engineer

职位描述

Job Duties (including but not limited to):

•Supports off-site Proof-of-Concept (POC) projects utilizing MicroStrategy software to address a customer's business issue(s) of low to moderate scope and with customer provided or mocked-up data. Exercises judgment and instruction within defined organizational procedures and practices to determine appropriate action. Builds productive internal/external working relationships as required to support this effort

•Assists with customer RFP proposal efforts by researching and providing RFP responses in cooperation with field Sales Engineers

•Provides assistance to the Inside Sales Representative (ISR) team with technical sales and demo support by telephone and/or WebEx

•Attends and supports MicroStrategy’s annual User Conferences and other marketing events if needed

•Gains experience and knowledge of MicroStrategy software through product training classes and supervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases

•Travels as required to take training and to support customer training events, marketing events and customer meetings. Travel requirements should not exceed 15%

•Supports the worldwide Sales Engineering demonstration infrastructure environment as required to provide the field SE organization with a stable and reusable demonstration environment. Tasks may include reusable demonstration platform design, development and support, dashboard library support, and mosh pit administration support

•Co-delivers Jump Start courses to prospects and clients on a quarterly basis and actively recruits attendees to these events

•Stays current on the MicroStrategy product roadmap as well as understanding the scenarios, features, and functions within our product platform and how these are applied to address business and technical problems

•Plans own work priorities on a regular basis

•Receives general instructions on routine work from supervisor and is guided by objectives of an assigned project's ongoing assignments

•Consistently tracks time and activity in MicroStrategy's internal time *agement systems

上海

4

测试工程师

Associate Software Engineer in Test

职位描述

Associate Software Engineer in Test play an integrated role with building the next generation of Business Intelligence platforms at MicroStrategy. You’ll partner with Product Owner and Software Engineers in an Agile software development environment to deliver Secure and Mobile analytics solutions to our customers and own the quality assurance of a world-class product.

杭州

5

用户体验设计师

Associate User Experience Designer

职位描述

In MicroStrategy User Experience team, we create one of the best Business Intelligence platform with world class user experience to help millions of our customers get valuable insights from the data and make better business decisions. If you are curious about business intelligence industry, if you are passionate on data visualization, if you wish to shape the user experience of the next generation data analysis platform, join us now!

杭州

工作地点

美国

6

测试工程师

Associate Software Engineer in Test

职位描述

Associate Software Engineer in Test play an integrated role with building the next generation of Business Intelligence platforms at MicroStrategy. You’ll partner with Product Owner and Software Engineers in an Agile software development environment to deliver Secure and Mobile analytics solutions to our customers and own the quality assurance of a world-class product.

美国

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