I was having issues with Enscape crashing so was trying to update my drivers to see if that would solve the issue, but then I read about the graphics drivers issue. I instead updated to the studio version on this computer, but it still continues to crash. This is a PC with a GE Force RTX 3080. It continued to act erratically.

I then tried to move to my other computer and downloaded 528.49 on it. It is an Alienware laptop with the same graphics card. When I tried to launch Enscape, all I got was a blank white screen.

I of course have deadlines looming. Can you tell me which older versions to return to which are currently stable and when your fix will be out. I am sending a feedback report with logs from both computers now also.

The current release and preview should both be stable for daily usage, only the current Game Ready NVIDIA drivers should be causing issues - If you haven't already you will receive a reply back from our technical team to your feedback reports. Thank you for sending them in right away.

This behavior will also generally be resolved with the next upcoming NVIDIA drivers as well as they've identified the cause behind this. Our Preview 15 coming out later will also circumvent this specific problem until then.

HI:

I have a large sketchup file and when I try to start enscape it keeps saying render error due to using GPU from Nvidia. When I open a smaller file enscape loads ok. I have sent the error log to Enscape. Can you let me know how to fix? Why does this file not let me start enscape?

Also, the 14 day trial started, due to this error I haven't been able to play around on enscape and render.

I'm sorry to hear about that - This might depending on your graphics card be an out of memory issue, but here our technical support team will also be able to troubleshoot this further with the provided logs. You'll hear back from us very soon if not already.

Also, not sure what error you refer to exactly or if you experienced any in that regard, but a 14 day trial starts as soon as Enscape is installed. You still should have 5 days left, but I can renew it afterward gladly if required.