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Last modified: June 5, 2019

This guide will show you how to disable IPv6 on an Android device and answers to some frequently asked questions (FAQ).

Note: For Android, IPv6 can only be disabled if you’re on a mobile data connection. This is because Android does not support DHCPv6 over WiFi by default.

IPv6 is an Internet Protocol Version 6 and it was designed to replace IPv4 which is the current Internet protocol and still widely used.

At the moment we do not support IPv6 VPN tunnels. Most of our data centres and Internet Service Providers do not assign public IPv6 addresses. However, we will be supporting IPv6 when it鈥檚 necessary in the future.

Our VPN service works over IPv4. Your IPv6 traffic may leak if your network supports IPv6 and it鈥檚 enabled on your computer.

Go to our IP checker site and check on your IPv6 capability.  If there is a red X sign, you鈥檙e good.

Now that you鈥檝e read and understood about IPv6, please follow the steps below to disable IPv6 on your Android device.

1: On your Android device, tap on Settings and navigate to Mobile network.

2: Now, tap on Access Point Name or APN.

3: Next, tap on the APN you’re currently using. In this example, DiGi is my mobile service provider.

4: Scroll down on the APN settings and tap on APN protocol.

5: In the APN protocol settings, tap on IPv4.

6: Finally, tap on the checkmark icon at the top right of your device to save the settings.

If you have any other concerns that need addressing, contact our Support team directly.